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Legal

Privacy policy

How Zudu collects, uses and protects your personal data when you use zudumart.shop.

Who we are

Zudu (“Zudumart”) is the data controller for personal data collected through this website. Contact: contact@zudumart.shop, 93 Lower Addiscombe Rd, Croydon CR0 6PT.

What we collect

  • Name, email, phone number and delivery and billing addresses when you place an order.
  • Order history and communications with our support team.
  • Technical data such as IP address, browser type and pages visited, collected through cookies.

Card payments are handled by our payment provider. We never see or store your full card details.

How we use it

  • To process, deliver and support your orders (contract).
  • To prevent fraud and keep the website secure (legitimate interests).
  • To send marketing emails, only if you have opted in (consent).
  • To meet our legal and accounting obligations (legal obligation).

Who we share it with

Delivery couriers, payment providers, IT and hosting providers, and professional advisers, only as needed to provide our service. We do not sell your data.

How long we keep it

Order records are kept for six years for tax purposes. Marketing data is kept until you unsubscribe.

Your rights

You can ask to access, correct, delete or restrict your data, object to processing, or request a copy. Email contact@zudumart.shop. You can also complain to the Information Commissioner’s Office (ico.org.uk).